How Shopify Inbox works
Set it up in admin
Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin.
Chat anytime from anywhere
Talk to customers and manage conversations with ease from the mobile app or web.
Get insights
Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence.
Set it up in admin
Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin.
Chat anytime from anywhere
Talk to customers and manage conversations with ease from the mobile app or web.
Get insights
Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence.
借助強大深入分析資訊
善用對話促成交易
購物車動作
折扣代碼
訊息分類
不只是顧客支援
70% 的 Shopify Inbox 對話發生在顧客考慮購買的當下
讓自己和團隊發揮更大功能
更快幫助更多顧客
利用即時解答功能促成轉換
Shopify Magic 會根據您的商店建議個人化常見問題和回覆。您可以在商店聊天視窗中審核及發布這些專為業務打造的即時解答，更有效地推進銷售流程。
產生智慧回覆
Shopify Magic 協助您快速回覆即時訊息查詢。透過審核、編輯以及回覆，促進行銷漏斗頂層轉換，將聊天有效轉化成更多訂單。
訂單狀態
節省顧客支援時間，並透過網路商店聊天功能，自動傳送訂單狀態最新資訊。
Shopify Inbox 是個強大的工具…幫我在花時間、金錢和心力贏得顧客後確實讓訂單成交。為我帶來鉅額的利益。
Rennie Wood
Wood Wood Toys 店主
可隨心自訂的強大聊天功能
快速收到答覆是顧客期待，但即時回應的壓力對多數商家而言卻是難題。借助 Shopify Inbox，無需即時商務聊天功能，也能提供高品質訊息。
