How Shopify Inbox works
Set it up in admin
Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin.
Chat anytime from anywhere
Talk to customers and manage conversations with ease from the mobile app or web.
Get insights
Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence.
Set it up in admin
Add Shopify Inbox for free and customize online store chat, saved responses, and more right from your admin.
Chat anytime from anywhere
Talk to customers and manage conversations with ease from the mobile app or web.
Get insights
Use metrics in your admin to understand how chat is performing so you can plan for growth with confidence.
利用强大的洞察信息
在对话中促成结账
购物车操作
折扣码
消息分类
不只提供客户支持,还能促成销售
Shopify Inbox 中 70% 的对话都围绕正在制定购买决策的客户展开
为您和您的团队提供助力
提高回复效率,帮助更多客户
通过即时回复促进转化
Shopify Magic 会为您的商店推荐个性化的常见问题解答和回复。您可以在商店的聊天窗口中查看并发布针对您的业务精心设计的即时回复,吸引客户完成购买。
生成智能回复
借助 Shopify Magic 迅速回复在线聊天问询。通过查看、编辑和回复聊天促进漏斗顶部转化,让更多聊天转化为结账。
订单状态
减少花在客户支持上的时间,通过在线商店聊天自动发送订单状态更新。
按您的品牌话术聊天
客户期望快速得到答复,而实时响应的压力对大多数企业来说都是一个挑战。但有了 Shopify Inbox,您无需进行实时业务聊天即可发送高质量的消息。